How to enable Warranty on the POS software

19 February 2024

A vital aspect of retail management is enabling warranty functionality within Point-of-Sale (POS) software. This enables companies to handle product warranties effectively, offer improved customer support, and expedite returns and exchanges. By activating the warranty feature, businesses can establish predetermined settings, including warranty periods, coverage conditions, and related product data. This tool makes tracking and organizing warranty data easier and makes sales and return processes run more smoothly. An easier-to-use and more customer-focused retail experience is enhanced by the capability to offer and administer warranties directly within the point-of-sale system.

Enabling Warranty:

To enable product warranty, go to Settings -> Business Settings -> Products -> Enable Warranty.

Using Warranty

• Adding Warranty: Add warranty types by going to Products -> Warranty.
• Assigning Warranty for products: Go to Add/Edit product and select the Warranty that is applicable for the product.
• Sell with Warranty: Any products with a warranty assigned when sold will use the transaction date as the start of the Warranty. You can display the Warranty in receipts by enabling it from the Invoice layout.

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